Privacy Policy

Last Updated: 2 December 2025
South Eastern Prestige Automotive
243 Lillico Road, Warragul
Business Phone: 1300 007372
Email: info@sepaservices.com.au

1. Introduction

South Eastern Prestige Automotive (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our business, website, and services.

By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Vehicle details
Billing or payment information
Any information you submit through forms or enquiries

Non-Personal Information

Browser type and device information
Website usage data
Cookies and analytics information

3. How We Collect Information

We collect information when you:

Contact us via phone, email, or website forms
Make a booking or request a quote
Visit or interact with our website
Engage with us on social media

4. How We Use Your Information

Your information may be used to:

Provide and manage our automotive services
Respond to enquiries, bookings, and support requests
Process payments and send invoices
Improve our website and customer experience
Send updates, service reminders, or important notices
Comply with legal obligations

We do not sell or rent your personal information to third parties.

5. Sharing Your Information

We may share your information with:

Trusted service providers (e.g., payment processors, booking systems, IT support)
Legal authorities, if required by law
Third parties only when necessary to deliver our services

All third parties are required to protect your information and comply with privacy regulations.

6. Data Storage & Security

We take reasonable steps to secure your information, including:

Protected databases
Secure email systems
Restricted access to personal data

While we follow industry standards, no online data transmission can be guaranteed as 100% secure.

7. Your Rights

You may request to:

Access your personal information
Update or correct any details
Request deletion of your data (unless required by law to retain it)
Opt out of marketing communications

To make a request, contact us at info@sepaservices.com.au.

8. Cookies & Website Tracking

Our website may use cookies to improve your experience. You can manage cookie settings through your browser at any time.

9. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of those websites.

10. Updates to This Policy

This Privacy Policy may be updated periodically. Changes will be posted on our website with a revised “Last Updated” date.

11. Contact Us

For questions about this Privacy Policy or your personal information, contact:

South Eastern Prestige Automotive
Email: info@sepaservices.com.au
Phone: 1300 007372